Privacy Policy - Lash Atlas App

PRIVACY POLICY

Lash Atlas
Operated by Volashes Inc.
Effective Date: June 1, 2026

Volashes Inc. ("Volashes", "Lash Atlas", "we", "our", or "us") respects your privacy and is committed to protecting your information.

This Privacy Policy explains how Lash Atlas collects, uses, stores, processes, discloses, and protects information when you use the Lash Atlas mobile application, website integrations, and related services.

By using Lash Atlas, you agree to the practices described in this Privacy Policy.

Information We Collect

Account Information

When you create an account, we may collect:

  • Name

  • Email address

  • Account credentials

  • Subscription status

  • Account preferences

User Content

When using Lash Atlas, you may voluntarily provide:

  • Uploaded photographs

  • Client names

  • Saved looks

  • Lash maps

  • Styling preferences

  • Notes and consultation information

  • User-generated content

Device and Usage Information

We may automatically collect:

  • Device type

  • Operating system

  • App version

  • Crash reports

  • Usage analytics

  • Subscription activity

  • Diagnostic information

This information helps us maintain, improve, and secure the app.

Face Data and Facial Analysis Information

Lash Atlas allows users to upload or capture photographs that may contain facial features.

What Face Data We Collect

When a user uploads a photo for analysis or virtual try-on features, Lash Atlas may collect and process:

  • Photographs containing facial features

  • Eyes

  • Eyelashes

  • Eyelids

  • Eyebrows

  • Eye shape characteristics

  • Eye positioning and proportions

  • Facial landmark information necessary for virtual lash placement

  • AI-generated analysis results and recommendations

Lash Atlas does not use facial recognition technology and does not attempt to identify individuals from uploaded photographs.

How Face Data Is Used

Face data is used solely to provide Lash Atlas functionality, including:

  • Eye shape analysis

  • Eye feature analysis

  • Personalized lash style recommendations

  • Virtual lash try-ons

  • Lash map generation

  • Accurate lash overlay placement

  • Saved client looks

  • AI-assisted lash styling recommendations

  • Restoring previously saved projects

Face data is not used for advertising, marketing profiling, identity verification, surveillance, or law enforcement purposes.

Sharing of Face Data

Face data is not sold to third parties.

Face data may be processed by service providers acting on behalf of Volashes solely to operate Lash Atlas functionality, including:

  • Cloud hosting providers

  • Database providers

  • Authentication providers

  • Subscription providers

  • Analytics providers

  • AI processing providers

These providers are only permitted to process information necessary to provide services to Lash Atlas.

Storage and Retention of Face Data

Face data and related analysis information may be stored:

  • On user devices

  • Within cloud databases operated by Volashes

  • Through secure cloud storage providers

  • Through infrastructure used to provide AI-powered functionality

Face data is retained until:

  • The user deletes the associated content;

  • The user deletes their account;

  • The user requests deletion

Users may request deletion of their information by contacting Volashes.

How We Use Information

We use information to:

  • Operate Lash Atlas

  • Provide AI analysis

  • Generate lash recommendations

  • Enable virtual try-on functionality

  • Save and synchronize content

  • Manage subscriptions

  • Improve app performance

  • Provide customer support

  • Detect fraud and security issues

  • Comply with legal obligations

Sharing of Information

We may share information with:

Service Providers

Third-party providers that help operate the app, including:

  • Cloud hosting providers

  • Authentication providers

  • Analytics providers

  • AI service providers

  • Subscription and payment processors

Legal Compliance

We may disclose information if required to:

  • Comply with legal obligations

  • Respond to lawful requests

  • Protect user safety

  • Prevent fraud or abuse

  • Enforce our policies

We do not sell personal information.

Data Storage and Security

We use commercially reasonable safeguards designed to protect information from:

  • Unauthorized access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

No method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

International Data Transfers

Your information may be processed and stored in jurisdictions outside your country of residence where our service providers operate.

By using Lash Atlas, you consent to these transfers where permitted by law.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access your information

  • Correct inaccurate information

  • Request deletion

  • Withdraw consent where applicable

  • Request information about stored data

Requests may be submitted through our contact information below.

Children's Privacy

Lash Atlas is not directed toward children under the minimum digital age required in their jurisdiction.

We do not knowingly collect personal information from children.

Third-Party Services

Lash Atlas may integrate with third-party services, including:

  • Apple App Store

  • Subscription providers

  • Cloud infrastructure providers

  • AI providers

  • Analytics providers

These services may operate under their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updated versions will be posted within the app and associated services.

Continued use of Lash Atlas following updates constitutes acceptance of the revised Privacy Policy.

Contact Us

Volashes Inc.

Email: info@shopvolashes.com

For privacy-related questions, requests, or data deletion inquiries, please contact us using the email above.